There are Special User Groups (SUG) for both the PMT and the TRMS products.
These groups include the developers and the Subject Matter Experts (SME’s) using the products. Meetings are periodically held to discuss:
- New features
- Requested features
- Potential improvements to Daily Operations
- Difficulties experienced and potential solutions
- Changes in the In Service Support Contracts, and potential impact on the system
- Expert level usage of the products
- Discussion of the regularly published Application Notes.